Shipping & Return Policy
Shipping Policy
At The Swastik Store, we aim to deliver your order as quickly and safely as possible.
📍 Domestic Shipping (India)
- Order Processing Time: 1–2 business days
- Delivery Time: 4–7 business days (depending on location)
- Shipping Charges: Calculated at checkout (Free shipping on select products/offers)
- Tracking: You will receive a tracking link via email/SMS after dispatch.
🌍 International Shipping
- We offer international shipping to selected countries.
- Delivery Time: 10–20 business days (varies by country)
- Shipping Charges: Calculated at checkout based on location and order weight
- Customs & Duties: Buyers are responsible for any customs/import taxes applicable in their country.
Please ensure your address is correctly entered. We are not responsible for delays due to customs or incorrect addresses.
🔁
Return & Refund Policy
We want you to love what you buy. If you’re not satisfied, here’s how we can help:
✅
Eligibility for Returns:
- Returns accepted within 7 days of delivery (India only)
- Product must be unused, in original condition & packaging
- Please share unboxing video in case of damaged/defective items
❌
Non-Returnable Items:
- Used, customized, or damaged items (unless received that way)
- Clearance/sale items (unless defective)
- International orders are non-returnable and non-refundable unless the product is damaged during shipping
💸
Refunds:
- Refunds will be processed to the original payment method within 5–7 business days after we receive and inspect the returned item.
🔄
Exchanges:
- Available only in case of damaged or wrong items, reported within 48 hours of delivery.
📩 Contact Us
For queries related to shipping, returns, or international orders, contact us at:
📧 support@theswastikstore0.com or Kumardeepak.feaindia@gmail.com